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Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products and Your People [Hardcover]

by Michelli, Joseph A.

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Explains that the international success of Starbucks begins with a promise: to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. This title offers a perspective on the leadership principles that drove the iconic coffee company's resurgence from serious setbacks during the economic downturn.

image of Leading the Starbucks Way : 5 Principles for Connecting with Your Customers, Your Products and Your People
9780071801256
  • RM112.00 Online Price
  • RM100.80 Kinokuniya Privilege Card Member Price
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Item Type English Books (Hardcover)
Publication Date 2013/09
Publisher McGraw-Hill (US)
ISBN 9780071801256
Size/Pages 286p

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