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How to Talk So People Listen : Connecting in Today's Workplace, New for Business Now [Paperback]
Aims to show us how to capture people's attention so that they listen, understand, and are persuaded by your message, in workplace. This book also aims to teach us that one of the keys to making people listen is to think about and respond to what motivates them - namely, self-interest. It also provides tools to assess others' self-interest.
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